TABLE OF CONTENTS


Overview


This model displays products that were last engaged by the customer, with the most recently engaged appearing first. The recommendations are typically based on data from the last X days.

 You can configure this model to create various recommendation strategies by adding a single event or combining events. Some examples of configuring this model are listed below:  


Configuration Examples


Example 1: 

If you configure this model to create a strategy with event type Add to Cart, then the strategy will display all products added to the customer's cart in the last X days.


Example 2:

If you configure this model to create a strategy with event type Page View and Add to wishlist, then the strategy will display all products that were viewed and added to the customer's wishlist in the last X days.

Configure Recently Engaged

  1. Choose Assets > Strategies from the top navigation bar.
  2. Click New Strategy.
  3. Click Journey-aware > Recently Engaged. The Manage Strategy page is displayed.

  4. Click to configure model parameters. 

  5. Click + to add a new event type and choose an event from the drop-down. The default event types considered by the model are Add to Cart and Add to Wishlist. You can choose one of the following event types from the drop-down:


    Note: You can also delete an event type by clicking on the trash icon. 


Event Type

Description

Add to Cart

On choosing Add to Cart, the model displays products added to the customer's cart in the last X days.

Add to Wishlist

On choosing Add to wishlist, the model displays products added to the customer's wishlist in the last X days.

Buy

On choosing Buy, the model displays products bought by the customer in the last X days.

Pageview

On choosing Pageview, the model displays products viewed by the customer in the last X days.


Note: Click Reset to Default to restore model parameters to default values.
  1. Click Next.

  2. Click Done.