FAQs

Everything you need to know to use VueX like a pro.

Trial Account
What features can I get in my trial account? All the features are available during the trial period except for the publishing of journeys on your websi...
Mon, 4 Jan, 2021 at 3:22 PM
User Permissions & Roles
How to add team members to the VueX account? For this version of VueX, you can contact us at support@vue.ai to add team members to the VueX account. What...
Mon, 4 Jan, 2021 at 3:23 PM
General
How many logins can I get? You can get multiple logins based on the plan you are subscribed to. Can two or more users concurrently use the system? ...
Mon, 4 Jan, 2021 at 3:42 PM
Integration
What are the modes of integration? The modes of integration supported on VueX are Embed code API How can I integrate via the embed code? Just three...
Mon, 4 Jan, 2021 at 3:44 PM
Strategy
What is a strategy? Powered by artificial intelligence, our recommendation algorithms mine users, products, and contextual information to deliver rich, per...
Mon, 4 Jan, 2021 at 3:44 PM
Template
What is a template? The template describes the rendering format- layout and design of the product recommendations on your webpage. VueX supports the car...
Mon, 4 Jan, 2021 at 3:44 PM
Modules
What is a module? A module combines one or more strategies and a template to create an experience. What are the standard modules that are available...
Mon, 4 Jan, 2021 at 3:49 PM
Pages
What are pages? Pages are individual webpages of your website that you can create experiences for.   What will it take to add a page? You can cont...
Mon, 4 Jan, 2021 at 3:49 PM
Experiences
What is experience? Experience is your customer’s touchpoint—the point of contact or interaction that your customer shares with the brand throughout the...
Mon, 4 Jan, 2021 at 3:50 PM
Journeys
What is a journey? A customer journey is the complete series of experiences that your customers go through during their lifecycle and includes all of th...
Mon, 4 Jan, 2021 at 3:28 PM

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